Opening Hours

Mon - Fri: 8AM - 4PM

Company Location

10 Crown Walk, Bicester, OX26 6HY, UK

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Privacy Policy

Last Updated On: 05-02-2024

Effective Date: 05-02-2024

This Privacy Policy describes the policies of

Keeping House

10 Crown Walk

Bicester

Oxfordshire

OX26 6HY

United Kingdom

Email: chantelle@keeping-house.co.uk

Phone: 01869 948268

Keeping House is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data under UK data protection laws.

Information We Collect

We may need to collect the following information to assist you:

  1. Name
  2. Email
  3. Mobile

How We Use Your Information

We use your information for:

  1. Booking and tailoring our cleaning services to your preferences.
  2. Communication about bookings, updates, and promotions.
  3. Secure payment processing and invoicing.
  4. Customer support and query resolution.
  5. Marketing with your consent.
  6. Improving services through non-personal data analysis.
  7. Security measures and fraud prevention.

By using our services, you consent to these practices. You have the right to access, rectify, or erase your data. For inquiries, contact us at chantelle@keeping-house.co.uk. Review this page for updates on our privacy practices.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and in accordance with legal and regulatory requirements.

Data Security

We apply appropriate technical and organizational steps to protect your personal information from harmful access, disclosure, alteration, or destruction.

Sharing Your Information

We may need to share your information with third parties under the following conditions:

  1. Service Partners:We share data with trusted partners to deliver our cleaning services.
  2. Legal Compliance:We may disclose information to comply with legal obligations or government requests.
  3. Service provider:With our service providers, such as website hosting, email providers, and IT support.

For more details, check our full Privacy Policy. Contact us at 01869 948268 for any questions.

Your Rights

Under UK data protection laws, you have various rights concerning your personal information:

  1. Access:You have the right to request a copy of the information we hold about you.
  2. Correction:You can ask us to correct any inaccuracies in your personal data.
  3. Deletion:You can request the deletion of your personal data, subject to legal and regulatory obligations.
  4. Withdraw Consent:If we rely on your consent to process your data, you can withdraw it at any time.

To obtain these rights, you can reach us at chantelle@keeping-house.co.uk

Changes to this Privacy Policy

We may need to update this Privacy Policy occasionally to reflect changes in our rules or legal requirements. We will post any updates with an updated effective date on our website.

Legal Basis for Processing

We process your personal data based on various legal grounds, including the necessity to perform a contract, compliance with legal obligations, and legitimate interests.

By using our services and website, you agree to the conditions and rules described in this Privacy Policy.

Contact us

If you have any questions or concerns about the usage of your information that is accessible to us, you can mail us.

Mail: chantelle@keeping-house.co.uk

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